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Friday, July 20, 2012

Organizational Culture and Environment | How Is Culture Transmitted to Employees of an Organization?

How is culture transmitted to employees of an organization? In a short essay, explain the four primary transmission modalities and provide an example of each.

Answer:  Culture is transmitted to employees in a number of ways. The most significant are stories, rituals, material symbols, and language.

  • a. Stories: Organizational "stories" typically contain a narrative of significant events or people including such things as the organization's founders, rule breaking, reactions to past mistakes, and so forth. 
  • For instance, managers at Nike feel that stories told about the company's past help shape the future. Whenever possible, corporate "storytellers" (senior executives) explain the company's heritage and tell stories that celebrate people getting things done.
  • b. Rituals: Corporate rituals are repetitive sequences of activities that express and reinforce the values of the organization, what goals are most important, and which people are important. 
  • The "Passing of the Pillars" is an important ritual at Boston Scientific's facility near Minneapolis, for example. When someone has a challenging and tough project or assignment, they're "awarded" a small two-foot high plaster-of-Paris pillar to show that they've got support from all their colleagues.
  • c.  Material Symbols: Material symbols convey to employees who is important, the degree of equality desired by top management, and the kinds of behavior that are expected and appropriate. 
  • Examples of material symbols include the layout of an organization's facilities, how employees dress, the types of automobiles provided to top executives, and the availability of corporate aircraft. At WorldNow, a provider of Internet technology to local media companies, an important material symbol is an old dented drill that the founders purchased for $2 at a thrift store. The drill symbolizes the company's culture of "drilling down to solve problems."
  • d.  Language: Many organizations and units within organizations use language as a way to identify and unite members of a culture. By learning this language, members attest to their acceptance of the culture and their willingness to help preserve it.
  •  For instance, Microsoft employees have their own unique vocabulary: the term work judo is used to mean "the art of deflecting a work assignment to someone else without making it appear that you're avoiding it.

Management, 10e (Robbins/Coulter)


  1. Your post is superb. Thanks for sharing us updated information.


  2. Your explanation is very good. Thanks for sharing us this information

  3. This comment has been removed by the author.

  4. Organizational environment denotes internal and external environmental factors influencing organizational activates and decision making. Organization or more specifically business organization and it’s activates are always being affected by the environment. In an organization, every action of management body is influenced by the environment.

  5. Many organizations have systems to facilitate new members of the organization to adapt to its culture. If they do not adapt well, they may stay, fight the system and get isolated or even leave in search for an organization where their value structure will fit better with the organization’s values.
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