List and explain the four basic functions of management.
- a. Planninginvolves the process of defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities.
- b. Organizinginvolves the process of determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
- c. Leadingwhen managers motivate subordinates, influence individuals or teams as they work, select the most effective communication channel, or deal in any way with employee behavior issues, they are leading.
- d. Controllingto ensure that work is proceeding as it should, managers must monitor and evaluate performance. The process of monitoring, comparing, and correcting is what is meant by the controlling function.
Management, 10e (Robbins/Coulter)