Answer:
Downsizing
or layoffs is the planned elimination of jobs in an organization. When an
organization has too many employees—which can happen when it's faced with an
economic recession, declining market share, too aggressive growth, or poorly
managed operations—one option for improving profits is to eliminate some of
those excess workers.
In order to
manage downsizing, managers should:
a.
communicate openly and honestly - Managers must inform those being let go as
soon as possible. They should also tell the surviving employees the new goals
and expectations and also explain the impact of layoffs to them.
b. follow
all the laws regulating severance pay or benefits.
c. provide
support/counseling for surviving employees.
d. reassign
roles according to individuals' talents and backgrounds.
e. focus on
boosting morale - Managers should offer individualized reassurance, continue to
communicate, especially one-on-one, and remain involved and available.
f. have a
plan for the empty office spaces/cubicles so it is not depressing for surviving
employees.
Source: Management, 11e
(Robbins/Coulter)
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