Friday, October 3, 2014

MANAGEMENT PROCESS | Various roles performed by a manager

Discuss the various roles performed by a manager.

Source: Management, 12th Edition- John R. Schermerhorn

1 comment:

  1. Answer:

    The managerial roles fall into three categories—informational, interpersonal, and decisional roles.

    A manager’s informational roles involve the giving, receiving, and analyzing of information. A manager fulfilling these roles will be a monitor, scanning for information; a disseminator, sharing information; and a spokesperson, acting as official communicator. The interpersonal roles involve interactions with people inside and outside the work unit. A manager fulfilling these roles will be a figurehead, modeling and setting forth key principles and policies; a leader, providing direction and instilling enthusiasm; and a liaison, coordinating with others. The decisional roles involve using information to make decisions to solve problems or address opportunities. A manager fulfilling these roles will be a disturbance handler, dealing with problems and conflicts; a resource allocator, handling budgets and distributing resources; a negotiator, making deals and forging agreements; and an entrepreneur, developing new initiatives.

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