Answer: The potential advantages of matrix structures include:• Better communication and cooperation across functions.• Improved decision making; problem solving takes place at the team level where the best information is available.• Increased flexibility in adding, removing, or changing operations to meet changing demands.• Better customer service; there is always a program, product, or project manager informed and available to answer questions.• Better performance accountability through the program, product, or project managers.• Improved strategic management; top managers are freed from lower-level problem solving to focus time on more strategic issues.Page: 278
Answer:
ReplyDeleteThe potential advantages of matrix structures include:
• Better communication and cooperation across functions.
• Improved decision making; problem solving takes place at the team level where the best information is available.
• Increased flexibility in adding, removing, or changing operations to meet changing demands.
• Better customer service; there is always a program, product, or project manager informed and available to answer questions.
• Better performance accountability through the program, product, or project managers.
• Improved strategic management; top managers are freed from lower-level problem solving to focus time on more strategic issues.
Page: 278