Tuesday, October 8, 2013

Decision Making Process - Ethical Decisions

How can managers ensure they are making ethical decisions?

Any decision that managers make should be ethical. Any decision that managers make should meet the “spotlight questions” test of Step 3 of the decision-making process. The “spotlight questions” test should address two spotlight questions: “How would I feel if my family found out about this decision?” and “How would I feel if this decision were published in the local newspaper?” If a manager experiences any discomfort in answering these questions honestly, the decision probably has ethical shortcomings. In addition to the two spotlight questions, managers should ask and answer the following questions:
       Does the decision satisfy all constituents or stakeholders?
       Does the decision respect the rights and duties of everyone?
       Is the decision consistent with the canons of justice?
       Is the decision consistent with my responsibilities to care?

Source: Management, 11th Edition - John R. Schermerhorn

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