Define the three
levels of management and explain the major responsibilities of managers at each
level.
Ans:
The three
levels of management are top managers, middle managers, and team leaders or
supervisors. Top managers ensure that major performance objectives are
established and accomplished in accordance with the organization’s purpose. Top
managers are responsible for the performance of an organization as a whole or
for one of its larger parts. Middle managers are in charge of relatively large
departments or divisions consisting of several smaller work units. Middle
managers report to top managers and coordinate with peers to develop and
implement action plans to accomplish organizational objectives. A team leader
or supervisor is someone in charge of a smaller work unit composed of
non-managerial workers. Team leaders or supervisors ensure that their work
teams or units meet performance objectives that are consistent with the plans
of middle and top management.
Source: Management, 11th Edition -
John R. Schermerhorn
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