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Tuesday, November 27, 2012

Motivation | Explain Herzberg's two-Factor theory

Explain Herzberg's Two-Factor theory.




















Answer:
Frederick Herzberg's two-factor theory suggests that there are two types of factors in the workplace: hygiene factors and motivational factors. Hygiene factors are extrinsic factors, such as supervision, pay, company policies, and working conditions. The absence of one or more hygiene factors can lead to a state of dissatisfaction, but their presence does not lead to a greater desire to excel at one's job. 

Motivational factors are intrinsic factors, like advancement, recognition, responsibility, and achievement, that are directly related to job satisfaction. The absence of motivational factors does not cause dissatisfaction; rather, a state of neutrality. 

Herzberg suggests that managers must make sure that hygiene factors have been addressed to move employees from a state of "dissatisfaction" to a state of "no dissatisfaction" and must add one or more motivational factors to move employees from "no satisfaction" to "satisfaction".


Organizational Behavior / Robbins & Judge - 14th edition

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