Explain why understanding the communication process and having communication skills are important for managerial success.
Understanding the communication process and having communication skills are important for managerial success because a significant portion of managers experience at least some difficulty in dealing with communications and interpersonal relations. The ability to communicate well, both orally and in writing, is a critical leadership skill. Communication is essential for establishing and maintaining interpersonal relationships, listening to others, gaining information, handling conflict, negotiating successfully, and leading successfully.
Source: Management, 11th Edition & 12th Edition- John R. Schermerhorn