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Sunday, November 24, 2013

COMMUNICATION | Explain why understanding the communication process and having communication skills are important for managerial success



Explain why understanding the communication process and having communication skills are important for managerial success.
















































ANSWER
Understanding the communication process and having communication skills are important for managerial success because a significant portion of managers experience at least some difficulty in dealing with communications and interpersonal relations. The ability to communicate well, both orally and in writing, is a critical leadership skill. Communication is essential for establishing and maintaining interpersonal relationships, listening to others, gaining information, handling conflict, negotiating successfully, and leading successfully.
Source: Management, 11th Edition & 12th Edition- John R. Schermerhorn

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