Describe the steps
involved in the process of delegation.
ANSWER
In the first step, the manager assigns responsibility by
carefully explaining the work or duties someone else is expected to do. This
responsibility is an expectation for the other person to perform assigned
tasks. In the second step, the manager grants authority to act. Along with the
assigned task, the right to take necessary actions (for example, to spend
money, direct the work of others, or use resources) is given to the other
person. In the third step, the manager creates accountability. By accepting an
assignment, the person takes on a direct obligation to the manager to complete
the job as agreed.
Source: Management, 11th Edition &
12th Edition- John R. Schermerhorn
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