Friday, November 22, 2013

ORGANIZING | Describe the steps involved in the process of delegation

Describe the steps involved in the process of delegation.

In the first step, the manager assigns responsibility by carefully explaining the work or duties someone else is expected to do. This responsibility is an expectation for the other person to perform assigned tasks. In the second step, the manager grants authority to act. Along with the assigned task, the right to take necessary actions (for example, to spend money, direct the work of others, or use resources) is given to the other person. In the third step, the manager creates accountability. By accepting an assignment, the person takes on a direct obligation to the manager to complete the job as agreed.
Source: Management, 11th Edition & 12th Edition- John R. Schermerhorn

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