How can managers effectively use positive reinforcement to increase the frequency of desirable behavior?
Positive reinforcement can be effective when managers:
• clearly identify desired work behaviors.
• maintain a diverse inventory of rewards.
• inform everyone what must be done to get rewards.
• recognize individual differences when allocating rewards.
• follow the laws of immediate and contingent reinforcement.
Source: Management, 11th Edition & 12th Edition- John R. Schermerhorn