How can managers effectively use
positive reinforcement to increase the frequency of desirable behavior?
ANSWER
Positive
reinforcement can be effective when managers:
• clearly identify desired work behaviors.
• maintain a diverse inventory of rewards.
• inform everyone what must be done to get
rewards.
• recognize individual differences when
allocating rewards.
• follow the laws of immediate and
contingent reinforcement.
Source: Management, 11th Edition
& 12th Edition- John R. Schermerhorn
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